These Terms & Conditions apply to purchases from and use of 4thdzuri.com, operated by MAPLE FULFILLMENT LLC under the name 4thd zuri. References to “we,” “us,” and “our” mean MAPLE FULFILLMENT LLC. Please read these terms and the linked policies before ordering. Your rights under applicable consumer law remain in place.
1. Our business and contact details
We are an online store selling women's jewelry. Our registered business address is 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States. This is not a retail store, showroom, or product returns facility. Orders are fulfilled by suppliers in China and shipped from China. Returns are handled at our facility in Utah.
You can contact us at support@4thdzuri.com. We respond within 24 consecutive hours, including weekends. Include your order number for questions about a purchase. Email is our published customer service channel.
2. Using the website
You must have legal capacity to enter into a purchase agreement, or use the website under the supervision of a parent or legal guardian who places the order. Provide accurate contact, billing, and delivery information. Do not use another person's identity or payment information without permission.
You must not interfere with checkout, attempt to gain unauthorized access to accounts or systems, upload malicious code, or use the website to commit fraud. If an account feature is available and you use it, keep its credentials private and contact us if you suspect unauthorized activity. We may take proportionate steps to protect the website and affected customers when we identify misuse.
3. Product information
Review each product's description, materials, dimensions, and available options before ordering. Product photographs illustrate the item but may look different on different screens or under different lighting. A color variation in a photograph does not excuse sending an item that differs materially from its description.
Descriptions of metal content, plating, gemstones, and other materials apply to the specific product described. A gold-colored or silver-colored finish alone does not identify a precious-metal composition. Do not assume that every item is solid gold, sterling silver, natural gemstone, nickel-free, or hypoallergenic unless the individual description expressly states the relevant characteristic.
Contact us if information needed for your purchase is missing or unclear. We will not treat a question sent before purchase as an order. General jewelry care information does not replace product-specific instructions, and our store does not provide medical advice about allergies or skin conditions.
4. Orders and acceptance
Submitting an order is your request to purchase the selected goods at the displayed checkout total. An automated receipt acknowledges that we received the order; it does not prevent us from contacting you about an actual payment problem, stock issue, or material error. We accept the order when we send confirmation of dispatch.
If we cannot fulfill an order, we will notify you and refund any payment collected for the canceled goods and any applicable delivery charge. We will not replace an unavailable product with a different item or charge an increased price without your agreement. These order acceptance provisions do not extend our published processing period or delay any legally required refund.
Please check your confirmation and contact us promptly about a mistake. Once fulfillment or shipping has progressed, an address or product change may no longer be possible. Our normal cancellation window remains available as described below.
5. Prices and payment
Prices and transactions are in USD. Product prices include applicable sales tax and import duties and taxes. Standard shipping is $7.95 when the merchandise subtotal after discounts is below $60 and free at $60 or more. The final total is shown before payment.
Payments are processed through Stripe using the options available at checkout. A bank may request authentication or temporarily hold an authorization. We do not control a bank's authorization release schedule. If a pricing error affects your order, we will explain the issue and offer an appropriate correction or cancellation rather than charge you an unapproved amount.
Discounts are governed by the offer displayed when used. Unless an offer expressly provides otherwise, a refund for discounted merchandise is based on the amount paid for that merchandise. See our Payment Policy for billing and refund information.
6. Processing and shipping
Processing takes 3–5 business days. Shipping after dispatch takes an estimated 8–12 business days, for a combined estimate of 11–17 business days. The order cut-off is 5:00 PM Eastern Time, Monday–Friday. Orders placed after the cut-off or on a non-business day enter processing on the next business day.
We ship to the 48 contiguous United States and Washington, D.C., including P.O. Boxes. Alaska, Hawaii, Puerto Rico, other U.S. territories, military APO/FPO/DPO addresses, and international destinations are excluded. Shipments originate in China. See our Shipping Policy for full delivery terms.
If we cannot ship within the stated processing period, we will notify you and explain the revised estimate and cancellation/refund options. Delivery estimates are not fixed arrival guarantees, but they do not remove our responsibility to address an unfulfilled, lost, or misdelivered order. We do not make you responsible for a parcel solely because it has been handed to a carrier.
7. Cancellations, returns, and exchanges
You may cancel within 24 consecutive hours after placing the order. Email your request with the order number. We use the time the request reaches us, including on weekends. Eligible cancellations receive a full refund. Requests after 24 hours depend on the order's status; legal rights arising from a shipping delay or failure to fulfill are separate.
You may request a return within 30 business days after delivery. Change-of-mind items must be unused and in their original packaging. We provide a prepaid return label, pay return shipping, and charge no restocking fee. Exchanges are free, subject to availability. The original $7.95 shipping charge, if paid, is not refunded for a change-of-mind return.
For returned merchandise, we issue the refund within 5–7 business days after receipt at our returns facility. Your bank may take another 3–10 business days to post it. The Returns & Refunds Policy explains defective goods, return instructions, and applicable shipping refunds. Its specific customer protections apply if a general provision in these terms could otherwise be read more narrowly.
8. Reviews and customer content
If you submit a review, photo, or other content, it should reflect your own experience and you must have the right to share it. Do not include another person's private information, threats, unlawful content, or material copied without permission. Disclose a material connection or incentive that could affect how a reader evaluates a review.
We may display a submitted review and make formatting changes that do not change its meaning. You retain ownership of your original content. By submitting content for publication, you permit us to display it for that purpose. We do not require you to transfer ownership of your review as a condition of buying from us.
We may remove spam, duplicate material, private data, or unlawful or unrelated content. We do not prohibit honest negative feedback or make access to a remedy depend on posting a positive review. A customer's experience does not establish that every wearer will have the same result.
9. Intellectual property
Website text, branding, photographs, and other content may be owned by us or used with permission from their rights holders. You may use the website to browse and purchase products, but may not reproduce protected content for commercial use without permission. Nothing here claims ownership of intellectual property belonging to a third party.
If you believe material on the website infringes your rights, email us with a description of the work, the exact page or material involved, your contact details, and the basis for your complaint. This customer contact process is not a claim that we have appointed or registered a designated DMCA agent. We will review sufficiently detailed notices and respond as appropriate.
10. Privacy and optional marketing
Our Privacy Policy describes how information is used in connection with orders, support, advertising, measurement, and marketing. Email and SMS marketing are optional. Refusing advertising cookies or opting out of marketing does not prevent you from shopping. Necessary purchase and service messages may still be sent.
Consent to marketing is not created simply by accepting these purchase terms. Where consent is required, it is requested through the relevant signup process. You can change advertising-cookie choices through the cookie controls and contact us for privacy requests.
11. Third-party services and website availability
The website relies on services such as Shopify and payment processing providers. Their own terms and privacy notices may also apply to your use of their services. An external link does not mean we control the linked website or endorse every statement on it.
We may update or temporarily interrupt website features for maintenance or security. An interruption does not cancel our obligations for an order already placed. If the website is unavailable and you need help with an order, use our support email.
12. Responsibility and consumer rights
We are responsible for meeting the commitments made in our product descriptions and policies. Nothing in these terms excludes liability that cannot legally be excluded, removes a non-waivable warranty, or limits rights relating to defective, misdescribed, or undelivered goods. Please see our Product Information & Disclaimer for care and product-information notes.
Any limitation allowed by law applies only to the extent the law permits it in your circumstances. We do not require customers to waive the right to contact a regulator or payment provider. We encourage you to contact us about a problem so we can try to resolve it, but doing so is not a condition of exercising a legal right.
13. Disputes and changes to these terms
Applicable U.S. federal law and any non-waivable consumer law that protects you govern your rights. These terms do not impose mandatory arbitration, a class-action waiver, or an exclusive out-of-state venue. Disputes may be brought before a court that has jurisdiction under applicable law, including small claims court where available.
We may update these terms for future use of the website. The terms presented when you place an order apply to that order unless you agree otherwise or a change is required by law. Updates will not retroactively shorten an existing return window. Contact support@4thdzuri.com if you need information about the terms applicable to your purchase.